FAQ

How do I register for Comms Connect New Zealand?

Registration for Comms Connect New Zealand is now open – click here. It is recommended you register online before the show to take advantage of the best pricing and save time on-site.


How much does it cost to attend?

Comms Connect New Zealand offers a variety registration packages to meet your needs. Packages and pricing options can be found here.


Where is the event being held?

Lower Hutt Events Centre
Laings Rd, Lower Hutt
New Zealand 5010
For more information on directions and parking click here.


Why should I attend Comms Connect New Zealand?

Comms Connect New Zealand is the premier annual event for critical communications technology professionals in New Zealand. It is the one time of year where everything is together in one place for your chance to connect with peers, see the newest products and services, and to attend educational sessions taught by industry leaders on the latest topics. Attendees represent a diverse group of professionals from the government/military; public safety; utility; transportation and business enterprise sectors.


Where can I find information about the conference program for 2021?

Visit the Conference section of our website for more information about the sessions and workshops.


How do I become a speaker?

The deadline for speaking opportunities has closed. Please contact Geoff Hird on ghird@wfmedia.com.au to discuss any late submissions. 


What if there is a Lockdown or Level 2 or higher restrictions put in place just prior to the event, and the event is cancelled as a result?

Delegate and exhibitor fees will be refunded, or you can choose to keep them as a credit for the re-scheduled event date.


How can I book a stand at Comms Connect New Zealand?

More information can be found on the Sponsor/Exhibit page here. To speak with a sales manager, contact:

Narelle Granger
+61 2 9168 2530
ngranger@wfmedia.com.au


Does Comms Connect New Zealand have a mobile app?

Comms Connect New Zealand’s mobile app will be available to download on Apple and Android devices to all conference delegates. Access important show info, build your own conference schedule, view speaker and exhibitor information and more. Information on the App will be sent to all pre-registered conference attendees a week prior to the show.


Will there be access to the presentations post-event?

All presentations that we have permission from the presenters to publish, will be available to conference delegates. An email will be sent post-event with the link to view these.


What are the on-site registration hours?

Wednesday, 12 May ……… 8:15 am – 5:00 pm
Thursday, 13 May ……….. 8:15 am – 3.30 pm


What are the exhibit hall hours?

Wednesday, 12 May ………. 9:00 am – 6:00 pm
Thursday, 13 May ……….. 9:00 am – 3:30 pm


How can I request to be removed from mailing lists?

Please email events@comms-connect.co.nz if you wish to have your details removed from promotional lists for this event.


Will food be available during the show?

Conference delegates receive morning tea, lunch and afternoon tea on both days as part of their paid delegate fee. There are also many food options in the Lower Hutt Events Centre area.


How do I make hotel reservations?

ShowGroup has negotiated reduced-rate hotel rooms to make your trip affordable. For hotel information, simply check the Accommodation section of our website.


Can children attend the event/show floor?

No, attendees must be 18 years or older to attend any portion of Comms Connect New Zealand. No infants or strollers are permitted.


I did not receive a confirmation, am I registered?

If you did not receive a confirmation email, please contact events@comms-connect.co.nz with your registration details.


How can I update or change my registration information?

If you would like to upgrade or amend your registration email events@comms-connect.co.nz


How do I make a group registration?

Group registration is available for conference delegates. When you register as a delegate online, you will be given the option to select the number of people you wish to register on the first page. If you register 4 or more registrations from the same company, with the same package (ie two-day package) the 4th attendee will not be charged.


How will I receive my badge?

Your badge will not be mailed to you. Your badge will be available for collection from the registration desk outside the exhibition hall.


Do I need to bring anything with me?

No, you will just need to inform the registration desk staff of your name when you arrive.


Can I register onsite?

You can register onsite, however we do recommend that you pre-register online to avoid delays at the registration counter when collecting your badge.


Can I cancel my registration?

If you are no longer able to attend this event, a substitute delegate is welcome at no extra charge. Should you wish to cancel your registration, we will refund your registration fee less an administration fee of $100 per registered delegate, provided you have notified us in writing, by email, at least 10 business days before the start of the event. No refund is available for cancellations under 10 days.


Can I attend just the exhibition?

Yes, you can. Exhibition visitor passes allow entrance into the exhibition hall during opening hours. Entrance to conference presentations are not included.

Please note: Exhibition only passes are only available for those in the industry ie if you are a dealer or consultant, a radio user or are responsible for the radio communication system in your organisation. If you are not one from one of these groups your registration may be cancelled without notice. If you are unsure if you qualify for free entry please contact the organiser. Any visitor found canvassing or reported for canvassing exhibitors will be asked to leave immediately.


How can I register for the RFUANZ dinner?

Dinner tickets can be purchased as part of the conference registration package. As Comms Connect does not run the dinner we are unable to take individual bookings for the dinner. You can register to book dinner tickets or tables for the dinner at rfuanz.org.nz/


I have question about the RFUANZ dinner, who can I ask?

Debby Morgan at RFUANZ can assist you with any dinner related enquiries you might have. You can contact her via email on admin@rfuanz.org.nz


Where can I get involved on social media?

You can find all our social media links via our website, as seen at the bottom of the home page.


Can I share my pass with another person?

No. Tickets are issued to an individual and are not transferable between sessions/days.


Special access requirements

If you have any special access requirements, please contact us beforehand and we can arrange this with the venue.


What is the dress code for the event/am I required to wear my uniform?

Our preferred dress code for events is business/smart casual; but you are more than welcome to wear your organisation’s uniform instead if that is their/your preference.


How can I pay?

Payment can be made by credit card or EFT. Please register online and choose your method of payment. A tax invoice will be generated once you complete your registration.


I can no longer attend, can my colleague attend instead?

Yes. Please email events@comms-connect.co.nz to notify us in writing.  


Where can I enquire further?

If you have any further questions that have not been answered above please contact us on +61 2 9168 2500 or events@comms-connect.co.nz