National Telecommunications Engineer
Fire and Emergency New Zealand
Sean Crawford has worked for Fire & Emergency New Zealand and its predecessor for 10 years supporting the radio services that are used by front line crews. Radio users include people at the incident sites and the three communications centres. As a professional engineer, Sean is involved with day-to-day technical issues and the planning of upgrades and new services. As well as routine fires and responses to other emergencies, Sean was with the service when two big earthquakes that devastated Christchurch city. At that time, he saw how efficient and resilient radio networks supported the huge peak in traffic that came with the response effort that brought fire crews from around New Zealand and the world to work in the city during the aftermath. Sean’s previous roles include managing New Zealand’s coastal and oceanic maritime radio service, design and building broadcast transmission systems and maintenance of forestry radio systems.
Wednesday 1 May: 4.30pm-5.00pm
Signalling to enhance front-line communications
The automation derived from CAD system integration delivers Fire & Emergency New Zealand significant benefits, freeing up both fire crews and communication centre dispatchers by reducing repetitive verbal communications. It also enables accurate time-stamping on key phases of responses, providing a robust platform for turnout alerting, at the same time as ensuring orderly, managed communications — which is particularly useful during peak demand.
Now in its 20th year of operation, whilst the infrastructure is being updated, it is still relevant, with future radio platforms (cellular and digital LMR) giving us the opportunity to further enhance its functionality. The components of the system come from several vendors, with all making significant contributions they can be proud of.
The following session will provide delegates with an overview of some of the operational challenges faced by Fire & Emergency New Zealand and the application of technologies to deliver the best possible outcomes for the communities they serve.